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How do I return an order from a retailer?

If you purchased your product through a retailer, please contact them directly to confirm their returns policy.

You can find all of our authorised retailers on our Where to Buy section.


If you were unable to find an answer to your query in our support section or you require any further assistance, you can use our Live Chat service between the hours of 9am-4pm (UK time) Monday-Friday, leave a message via our Contact page, email our technical team at technical@monitoraudio.group or give us a call on +44 1268 740580.